Ben Schoeman
Last updated: January 2025
1. Who We Are
This website is operated by Ben Schoeman, a Steinway Artist and educator based in the United Kingdom. The Ben Schoeman Piano Academy provides piano tuition, educational services, and related content.
Contact details:
For data protection law, Ben Schoeman is the Data Controller.
2. What Personal Data We Collect
We may collect and process the following information:
• Contact details (name, email address, phone number)
• Lesson-related information (student level, lesson preferences)
• Payment information (processed securely via a third-party payment provider; we do not store card details)
• Newsletter sign-ups (email address and name)
• Website usage data (IP address, browser type, pages visited) via Google Analytics
3. How We Use Your Data
We use your data to:
• Provide and manage piano lessons and educational services
• Process payments and bookings
• Send newsletters and updates (only if you opt in)
• Improve website performance and user experience
• Comply with legal and accounting obligations
4. Legal Basis for Processing
We process personal data under the following lawful bases:
• Contract – to provide lessons or services you request
• Consent – for newsletters and non-essential cookies
• Legal obligation – accounting and tax requirements
• Legitimate interests – improving website functionality and services
5. Payments
Payments made through the website are handled by secure third-party payment processors. We do not store or have access to your full payment card details.
6. Newsletter Communications
If you sign up for Ben Schoeman’s newsletter, your details will be used solely to send updates, concert news, and Academy information.
You may unsubscribe at any time using the link in every email.
7. Google Analytics
We use Google Analytics to understand how visitors use our website. This data is anonymised and used only for statistical purposes.
Google may process this data outside the UK under approved safeguards.
8. Data Sharing
We do not sell or rent your personal data.
Data may be shared only with trusted service providers (e.g. email platforms, payment processors, analytics services) who comply with data protection law.
9. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined above or to comply with legal obligations.
10. Your Rights
Under UK GDPR, you have the right to:
• Access your personal data
• Request correction or deletion
• Restrict or object to processing
• Withdraw consent at any time
• Complain with the Information Commissioner’s Office (ICO)
11. Contact
If you have questions about this policy or your data, please contact:
